Episode 154: Thinking Like an Owner with Jack & Kevin of Skimmer + Tagging, Mass Emails, and Billing/Payments
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Episode Summary:\\xa0
Skimmer is pool service software for business owners that replaces the traditional paper-based system. It allows pool service professionals to track their customers and email personalized service reports; customize and optimize their routes; track repairs, service calls, and filter cleanings; keep a shopping list for parts, and create invoices.\\xa0
We sit down with Skimmer CEO Jack Nelson and Head of Marketing and Business Development Kevin Embree. We previously had Jack on the podcast in\\xa0Episode 138\\xa0alongside Skimmer\\u2019s Managing Consultant Ryan Hash. In this conversation, Jack and Kevin reflect on their journeys in the pool industry, how they came to be involved with Skimmer, and what\\u2019s on the roadmap for the company.\\xa0
Listen in as Jack and Kevin share how they entered the world of pools and why they dedicated themselves to developing the technology offered by Skimmer. They go deep into what makes effective software for the pool professional and their owner-centered approach to deciding which features need to be added or further optimized. We also take a deep dive into tagging, mass emails, and the new billing/payments features.\\xa0
Topics Discussed:\\xa0
- 01:22\\xa0- An introduction to Jack Nelson\\xa0
- 11:41\\xa0- An introduction to Kevin Embree\\xa0
- 22:10\\xa0- How Jack and Kevin met\\xa0
- 27:49\\xa0- The most popular features of Skimmer\\xa0
- 31:21\\xa0- How to know the software is working for you\\xa0