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If you are like us, then you have probably been to some trade shows, walked down the aisles, and noticed specialty chemicals such as enzymes and phosphate removers that got you excited to incorporate them into your team\\u2019s daily routines. You just don\\u2019t know how.\\xa0

We are joined today by Jamie Novak who is the Brand Manager for NC Brands Products, a division of Bio-Lab, and Alicia Stevens who has worked at Bio-Lab for over 16 years and today is in charge of all education and training for the company.\\xa0

Jamie and Alicia are experts in program efficiency and discuss not only how to embrace this technology, but how to set up your maintenance program to give your customers a better water quality experience, give you peace of mind, and, if done correctly, give you more profit.\\xa0

They have also launched some new training options that we are very excited to share with you all. These trainings don\\u2019t only have to be on specialty chemicals, either. They have tons of great options and training topics covering a wide variety of topics. The best part is, these are personal, one-on-one training sessions so that you don\\u2019t have to share your time with anyone but you and your team.\\xa0

Listen in as Jamie and Alicia share the\\xa0changes\\xa0they have seen in the pool industry over the years, best practices for incorporating specialty chemicals into your daily maintenance routine, and their information on their NC Brands Customized Training Experience.\\xa0

Topics Discussed:\\xa0

06:28 - An update on Bio-Lab chlorine situation\\xa0

09:40 - Program efficiency and recommendations when using enzymes\\xa0

15:21 - Incorporating specialty chemicals into your daily maintenance routine\\xa0

18:13 - Ways you can train your team on using specialty products\\xa0

21:18 - Changing the way people think about pools moving forward\\xa0

23:14 - Using liquid conditioner and phosphate removers\\xa0

32:54 - Trainings that Bio-Lab & NC Brands are currently offering\\xa0