Published: April 4, 2019, 1:04 a.m.
Sachin talks today about one of the most important topics in Functional Medicine practice, and it\u2019s all about how to build a great experience for your patients; the result is that they actually take action and get better. Your clients getting healthier is the core of your practice. Pulling people out of their internal dialogue to encourage and engage them in taking care of their lives and health is the main job of the practitioner.
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These are the tools you will acquire by listening to this episode:
- \u25cf Prepare for the client\u2019s first interaction with your brand
- \u25cf Set up a qualification process
- \u25cf Value of being authentic as a practitioner
- \u25cf Recognize internal and external objections
- \u25cf Importance of being on time
- \u25cf Intake form value
- \u25cf Make the promises you can commit to
- \u25cf How to make a patient feel welcomed and honored
- \u25cf Dress to serve
- \u25cf Creating the right atmosphere in your office and in your calls.
- \u25cf Importance of recording information during appointments
- \u25cf Find the patient\u2019s objections and address them
- \u25cf Why you charge a case fee
- \u25cf Preframe the time of the consultation
- Key takeaways:
- [2:13] Internal and External objections clients might have\xa0
- [2:45] The first appointment starts with the client\u2019s first interaction with your brand
- [5:08] Qualification process before the one-on-one time with the practitioner.
- [6:44] Find the objections the client might have.
- [7:25] Budget, authority, need, and timing.
- [8:13] Quiz before call and discovery call before an appointment.
- [10:20] Be on time.
- [11:02] Intake form
- [12:54] A confident practitioner tells the truth.
- [15:04] The patient needs to feel welcomed and honored.
- [16:44] Dressing to serve
- [18:35] Creating the best atmosphere in the office
- [20:47] Virtual calls.
- [22:25] Recording and registering calls and appointments.
- [25:40] Patient\u2019s objections according to their personalities\u2019 types
- [29:33] Addressing the objections.
- [32:23] The \u201cmoney\u201d objection.
- [36:18] The \u201ctime\u201d objection.
- [37:55] Case fee
- [40:03] Preframe your time with the patient.
- [41:16] Always leave the door open.
- Mentioned in this episode:
- Learn more about Sachin Patel
- Perfect Practice: How to Build a Successful Functional Medical Business, Attract Your Ideal Patients, Serve Your Community and Get Paid What You\u2019re Worth, by Sachin Patel
- The Motivation Molecule: The Biological Secrets To Eliminate Procrastination, Skyrocket Productivity, and Get Sh!t Done, by Sachin Patel
- \u201cBecome Living Proof,\u201d Sachin Patel
- Speak with Sachin