Thomas Buberl, CEO, AXA: Responding to Risks in a Volatile World

Published: Nov. 5, 2019, 5 a.m.

All around us, risk is increasing along with growing instability and volatility. Cyber crime, climate change, and social division are just some of the major threats we face. Thomas Buberl, CEO of AXA, one of the world\u2019s largest insurance and financial services companies, says that the company\u2019s success hinges on helping customers reduce their risk to threats. In an industry that has historically leveraged risk to its own advantage, Buberl believes it\u2019s time for a new approach: move from payer to partner. Building a partnership with customers, he says, helps them to live better (and less risky) lives. For a Fortune 50 company like AXA, which serves more than 100 million customers in 63 countries, how exactly does that happen? Buberl joins the podcast to explain how his role and the company mission is changing in \u201cthe golden age of insurance.\u201d\n\nListen to this podcast episode to learn:\n\n\u2022 Real-world applications of moving from payer to partner \n\n\u2022 How the consequences of issues like climate change and societal division affect the risk in our lives \n\n\u2022 Why Buberl became a founding member of the Climate Finance Leadership Initiative, and the purpose behind the organization\n\n\u2022 The shifting purpose of CEOs (should they focus on \u201cexcitement\u201d?) \n\n\u2022 Why \u201ciconic moves\u201d can make a brand promise tangible and visible \n\n\u2022 Strategies and advice for how business leaders can stay close to global employees