Technology is changing our lives, and our lives are changing technology. This week, we\u2019re in Silicon Valley with Scott Shute, VP of Global Customer Operations at LinkedIn. He shares why the right digital experience is a constant balancing act between big data and human empathy. \n\nListen to this episode to learn:\n\u2022\tHow LinkedIn manages massive amounts of customer behavior data\n\u2022\tHow it helps developers and product managers empathize with an understand ~500M users worldwide\n\u2022\tWhy compassion is a big part of LinkedIn\u2019s current and future digital experience