JetBlue is one of those rare companies that customers simply love. Jamie Perry, Vice President of Marketing at JetBlue, talks about how the company does it through a mission of \u201cInspiring Humanity\u201d \u2013 creating a better flying experience that\u2019s accessible to all. \n \nListen to this episode to learn:\n\u2022 How a framework of values can empower employees to do right by customers\n\u2022 How JetBlue developed its first premium service while staying true to its ethos\n\u2022 Why breaking from constraints of the industry can spur innovation