Corie Barry, CEO, Best Buy: Leading an Organization Through Uncertainty and Change
When Corie Barry took over as CEO of Best Buy in the summer of 2019, she -- nor any of us -- could have foreseen what would soon come next. Now, nearly two years into leading one of the world\u2019s largest consumer electronics retailers through a global pandemic, Corie says the experience has only reinforced her leadership philosophy: \u201cI am here to create the conditions for other amazing leaders to be successful.\u201d Corie joins the podcast to give an inside look at how she became CEO of Best Buy and what she\u2019s learned about the role along the way. She also talks about how Best Buy\u2019s purpose of \u201cenriching lives through technology\u201d has come into sharp focus, driving and uniting the organization in innovative ways -- and leading to exciting changes in how the company serves both its customers and its employees now and in the future. \n\nListen to this episode to learn:\n\u2022 How a Midwestern work ethic, artist parents, and a drive to make the world a better place helped shape Corie into the leader she is today\n\n\u2022 Why retailers can\u2019t force customer behavior, but rather need to \u201cget out of the way\u201d and focus on delivering a frictionless experience \n\n\u2022 The value of communication in any large organization with so many stakeholders in times of \u201cstacked crises\u201d\n\n\u2022 How tailoring employee benefits for working parents and caregivers creates a \u201cscaffolding\u201d that helps them succeed at work and in life\n\n\u2022 The reason and strategy behind why Best Buy is entering the health space \n\n\u2022 How sustainability and being a part of the circular consumer electronics economy is a competitive advantage for a retailer like Best Buy\n\n\u2022 Advice for young people aspiring to one day become a CEO