Citi Lives Banking So Customers Dont Have To
Alice Milligan, Chief Customer & Digital Experience Officer for Citi\u2019s Global Cards business, explains how Citi is making banking more seamless and simple by putting customers at the center of everything.\n\nListen to this episode to learn:\n\u25cf\tHow Citi is testing assumptions with customers to design next-gen digital banking experiences, fast\n\u25cf\tWhy broad ownership and accountability gets employees more invested in a customer-centric company vision\n\u25cf\tWhy it\u2019s so important to align with passionate people inside and outside the organization