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What can you learn about leadership and culture from a guy whose background is in music and dueling pianos? A LOT!

Greg Offner talks about The Tip Jar culture coming from corporate HR and risk management, he noticed what really got people engaged at work and at the dueling piano bar. His lessons serve us all.

Key points for leaders to ponder:
       \u2022   Work is a performance. We perform a task. We are in service to others.
       \u2022   Show up from a place of service pondering, \u201cWhat do they need from me to make sure this
           performance goes well?\u201d
       \u2022   Your job as a leader is to remove the friction, anything that can get in their way of doing a good
            job.
       \u2022   Your title or rank is simply a validation, not a reward. It\u2019s a tool of authority. How will you use that
            tool?
       \u2022   Know that by working together, we elevate the experience of everyone! Beware of misaligned
           incentives.
       \u2022   Note that you can\u2019t create engagement. You create an experience.
                 \u25cb  When team members choose to engage or disengage, a decision was made to do just that.
       \u2022   The culture shifts to creating impact vs. trading hours for income.
       \u2022   Create shared values -
                \u25cb  Allow people to opt in
                          \u25d8  Create actionable steps for them to do so.
                          \u25d8  Teach them how to fit in so there\u2019s a sense of ownership

As the host of OneSharpSword, I loved this interview. Greg Offner is a master presenter and he speaks to a pet of mine, building a Culture of Caring, from such a unique perspective.

Reach out to Greg on all social media.
Find more at www.GregoryOffner.com