Francis Carden of Pega: RPA Doesnt Automatically Mean Adding Intelligence to Your Automation
Robotics Process Automation. RPA. It\u2019s something that companies are expected to spend over $2.4 billion on by 2022, up from $689 in 2018 according to Gartner. But what exactly is it? And where does it fit in when it comes to helping companies with their digital transformation efforts? Big questions I was able to ask during a recent LinkedIn Live conversation I had with Francis Carden, Vice President of Digital Automation and Robotics for Pega \u2013 a leading customer engagement and process automation platform provider.