Can you trust your smart speaker?
Smart speakers are listening to 40 million Americans each day. But they don\u2019t always understand what they hear. That can open the door to cybercrime. Listen as Mark Egner, Senior Manager, Accenture Security, and Malek Ben Salam, Accenture\u2019s Cybersecurity R&D lead, examine some of the unexpected security issues that smart speakers can create. Voice-controlled devices are making our lives much easier \u2013 with the range of tasks they can address expanding all the time. But, depending how they\u2019re trained to recognize speech, they can misinterpret commands and generate the wrong outcomes. Different regional accents and patterns of speech, as well as skills that have very similar names, can lead to bad outcomes. Cyber criminals can often predict these and by \u201cskill squatting\u201d insert themselves in a conversation to access users\u2019 credentials. Platforms providing voice-related services must take a number of key steps to keep users secure and maintain that most precious commodity of all: trust. Read more about our capabilities here: https://www.accenture.com/us-en/software-and-platform-essentials