Brand Building Through Servant Leadership with Ken Blanchard
\u201cA lot of Wall Street people think that profit is the reason for business. I say profit is the applause you get for creating a motivating environment for your people so they'll take good care of your customers.\u201d This week, for the 200th episode of the On Brand podcast, I had the honor of interviewing another business legend. Ken Blanchard is the coauthor of 65 books from\xa0The One Minute Manager to his latest The Simple Truths of Service. We talked about his life and work this week on the show.\nAbout Ken Blanchard\nKen Blanchard is one of the most influential leadership experts in the world and coauthor of more than 65 books, including the groundbreaking best seller The One Minute Manager. His books have combined sales of more than 22 million copies in 42 languages. In addition to being a renowned speaker and consultant, Ken is cofounder and chief spiritual officer of The Ken Blanchard Companies, an international training and consulting firm started by Ken and his wife, Margie, in 1979. For more information about The Simple Truths of Service, please visit kenblanchardbooks.com.\nEpisode Highlights\nHow does Ken describe his body of work? \u201cI\u2019m a parable writer.\u201d For those that don\u2019t know, Ken Blanchard\u2019s books are unique in that they discard typical business nonfiction structure and replace it with parables to reinforce key leadership and service concepts. Ken shared the story behind this during the first few minutes of the podcast.\n\u201cI\u2019m a big fan of servant leadership.\u201d Ken shared his views on what\u2019s important about leadership.\xa0\u201cA lot of people think that you\u2019re starting a religion but it\u2019s a mindset. Are you there to serve or be served?\u201d\nWhat\u2019s one lesson Ken would keep if he had to throw it all away? \u201cThe second secret of The One Minute Manager \u2014 about finding someone doing something right.\u201d Most of the time today, managers do the exact opposite. In fact, Ken constantly hears from people whose number-one success metric is whether or not they got yelled at.\nWhat about virtual teams? Ken notes that with the focus on online and virtual teams, all of this is still possible but \u201cyou have to work harder.\u201d You have to make sure you get folks together online through Skype and other tools.\nWhat brand has made Ken smile recently?\xa0Ken shared a story about the service at Hyatt Regency La Jolla, where a committed server took a long walk out of her way to get him a glass of milk to go with his cheesecake.\nTo learn more, go to kenblanchard.com and kenblanchardbooks.com.\nAs We Wrap \u2026\nDid you hear something you liked on this episode or another?\xa0Do you have a question you\u2019d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.\nOn Brand is sponsored by my book\xa0Brand Now.\xa0Discover the seven dynamics to help your brand stand out in our crowded, distracted world.\xa0Order now and get special digital extras.\xa0Learn more.\n\n\nSubscribe to the podcast\xa0\u2013 You can subscribe to the show via\xa0Apple Podcasts,\xa0Stitcher,\xa0Google Play,\xa0TuneIn, and\xa0RSS.\n\n\nRate and review the show\xa0\u2013 If you like what you\u2019re hearing, head over to\xa0Apple Podcasts\xa0and click that 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.\n\n\nOK. How do you rate and review a podcast?\xa0Need a quick tutorial on leaving a rating/review in iTunes?\xa0Check this out.\n\nUntil next week, I\u2019ll see you on the Internet!\nLearn more about your ad choices. Visit megaphone.fm/adchoices