1. Customer service
\n2. Aging technology
\n3. Staffing
\n4. Refund delays
\n5. Free File frustrations
\n6. Untrained preparers
\n7. Appeals process
\n8. Few multilingual notices
\n9. Confusing audit letters
\n10. Settling tax debts
\nwww.fender-tax.com
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