Refund delays, aging tech and confusing letters: Here are the top IRS challenges for taxpayers in 2020

Published: Jan. 24, 2020, 11:18 p.m.

1.  Customer service

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2.  Aging technology

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3.  Staffing

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4.  Refund delays

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5.  Free File frustrations

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6.  Untrained preparers

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7.  Appeals process

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8.  Few multilingual notices

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9.  Confusing audit letters

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10.  Settling tax debts

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www.fender-tax.com

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