Podcasts Business Negotiations Ninja Podcast Hostage and Crisis Negotiations with Jack Cambria, Ep #50

Hostage and Crisis Negotiations with Jack Cambria, Ep #50

Published: Sept. 24, 2018, 9 a.m.

This is a very personal conversation I had with a living legend in the world of hostage and crisis negotiations. This interview challenged me on more levels than I thought it would and it personally feels like the best interview I\u2019ve ever done, but not because of anything I did.

Jack Cambria, a 34-year veteran of the NYPD and crisis negotiation legend, is the crisis negotiation teacher that crisis negotiators go to learn from. He\u2019s the instructor\u2019s instructor.

I was struck with the profound level of wisdom, patience, and knowledge that Jack has. But more than that, I was struck that he almost seems surprised that he\u2019s a legend. And that for me was the mark of a true man of service. He\u2019s dedicated his life to the service of others and to the preservation of life.

It was a great honor to speak to Jack, and I couldn\u2019t think of a better person to have on the show to celebrate the 50th episode of the Negotiations Ninja podcast.

Outline of This Episode
  • [2:50] Learn more about Jack Cambria and his career
  • [4:31] The importance of listening in hostage situations
  • [7:04] The four steps to navigate a hostage situation\xa0
  • [11:23] Solving problems like a hostage negotiator
  • [17:03] What makes a good negotiator?
  • [23:25] How to manage the stress of being a negotiator\xa0
  • [26:43] A negotiation that didn\u2019t end as planned
  • [32:29] What corporate negotiators can learn from hostage negotiators
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