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Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/\nBuy The Book: The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today\u2019s Customer:\xa0http://8cxlaws.com/\n\nJoin Kwame Christian as he hosts Blake Morgan, a renowned expert in customer experience and author of three transformative books on the subject. In this episode, Blake shares her insights on customer centricity and reveals how businesses can thrive by making their customers' lives easier and better. She delves into the significance of internal negotiation skills, particularly for leaders aiming to foster a customer-centric culture within their organizations. Blake also offers practical strategies for managing both current operational challenges and future growth plans while maintaining a positive, resilient mindset.\nWhat Will Be Covered:\n\nUnderstanding the importance of customer-centric strategies in business growth.\n\nHow to effectively negotiate for resources and support within a company.\n\nPractical steps for leaders to balance immediate tasks with long-term goals.\n\n\n\nConnect with Blake Morgan\n\nBuy The Book: The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today\u2019s Customer:\xa0http://8cxlaws.com/\nFollow Blake on LinkedIn: https://www.linkedin.com/in/blakemichellemorgan/\n\n\n\nContact ANI\nRequest A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/\nFollow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/\nThe Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/\nClick here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1\nClick here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1\n\n\n\nWhat's in it for you?\n\n\nExclusive Advice: Gain insights from top negotiation experts.\n\n\nCommunity Support: Connect with a like-minded community focused on growth.\n\n\nPersonal & Professional Growth: Unlock strategies to enhance every aspect of your life.\n\nYou deserve to negotiate more of the best things in life, and now you can! Don't wait\u2014be the first in line to experience this game-changing resource.\n\U0001f381 Special Launch Offer: Subscribe today and get 50% off for the first year. That's just $10 a month or $100 for the year!\n\U0001f517 Visit negotiateanything.com to join today and secure your spot. Ensure you don't miss out on any updates or exclusive offers.\nElevate your negotiation game with Negotiate Anything Premium\u2014your future of successful negotiations starts now! \U0001f680