Soul of Business: Customer Experience is key to speedy recovery

Published: Dec. 22, 2020, 9:06 a.m.

In Soul of Business, Claressa Monteiro speaks to Wendy Johnstone, COO, Zendesk’s APAC on new research that was released recently by Zendesk, in partnership with Ecosystem, that  showed Singapore businesses that prioritize customer experience (CX) investment are expected to recover faster from the pandemic.   See omnystudio.com/listener for privacy information.