MBL: In-game purchases
Unexpected bills from video games and apps? The online world of video games and apps can be financially treacherous, filled with loot boxes and micro-transactions. They can mean large, unexpected bills through the relatively new phenomenon of in-game purchases. Louise Cooper and guests discuss what your consumer rights are if things go wrong.
Guests:
Dr Jo Twist, CEO at The Association for UK Interactive Entertainment (UKIE) \nAlex Neill, CEO at Resolver\nDavid McClelland, technology journalist
Producer: Ben Carter\nEditor: Hugh Levinson