Digital Exclusion and National Insurance credits

Published: June 1, 2024, 7 a.m.

Digitally excluded. An elderly couple have their accounts frozen because their documents were out of date - despite having being customers for their bank for nearly two decades. We hear from Tom and Marian Doughty who say they were left with weeks of sleepless nights.

Can you boost your state pension by filling old gaps in your national insurance record? A new online calculator from the Department for Work and Pensions and HMRC aims to answer that. The Treasury says the new service will bring \u201cpeace of mind\u201d to people planning for their retirement and could help \u201cthousands\u201d of pensioners.

Royal Mail has suspended the \xa35 penalty it charged people for letters sent with a new barcoded stamp which its machines had identified as fake.

And what happens to your home when you break up with someone? Should you make a financial plan when the relationship is going well, in case it doesn't in the future?\n \nPresenter: Paul Lewis\nReporter: Dan Whitworth and Jo Krasner\nResearcher: Sandra Hardial\nStudio producer: Sarah Rogers\nEditor: Neil Morrow

(This episode was first broadcast on the 4th of May, 2024).