Improve communication with clients and staff
How do advisors confront difficult situations in terms of interacting with others? In this episode, MDRT member Douglas B. Miller, CLU, CFP, discusses communication challenges and how to benefit from increased clarity and accountability.\n\nEpisode breakdown:\n\n0:23 \u2013 The patience to understand clients\u2019 hesitation\n1:09 -- Leading them to a decision\n1:52 - Working with people who think differently\n3:10 - Making communication more concise\n4:57 - Competition with search engines\n6:13 - Are clients receiving enough coverage through their employer?\n7:50 - When you shouldn\u2019t do something you love\n9:40 - Acknowledging a mistake to a client\n10:48 - Gaining trust through accountability\n\nListen to the new monthly series, MDRT Presents: @mdrtpresents