Small businesses are getting a crash course in e-commerce

Published: Dec. 21, 2020, 10:34 a.m.

The costs of this pandemic are staggering. Most importantly, in lives lost. And increasingly, businesses lost or struggling to survive. Changing lockdown rules upended supply chains and a wary public. A lot of those businesses have been scrambling to get online, and as it happens, there are a lot of places online to list your goods beyond your own website — almost too many. Do you go to Shopify, Amazon, Facebook or Etsy? Molly speaks with Sucharita Kodali, a retail analyst with Forrester. She says the options can be overwhelming.

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