A game store owner takes on e-commerce, reluctantly

Published: Dec. 22, 2020, 10:27 a.m.

This week, we’re looking at how small businesses are navigating e-commerce during the pandemic, and today, we hear from one business owner navigating that world. Kathleen Donahue is the owner of Labyrinth Games & Puzzles, a store in the Eastern Market neighborhood of Washington, D.C. She only sells analog games, not electronic, and perhaps unsurprisingly, she was a reluctant entrant to the world of e-commerce. We hear the story of her store’s transition online.

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