139: The Wisdom of Walt Disney: Live a Great Story and Control What You Can Control with Jeff Barnes

Published: Sept. 16, 2016, 1 p.m.

The expert on everything Disney, Jeff Barnes from TheWisdomOfWalt.com and author of "The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth" tells us how to live a great story. He shares how Walt Disney succeeded despite all odds, previous failures and existing competitors to create a superior product and experience.\n\nDisplay TranscriptRobert Plank: We have Jeff Barnes who is an author, professional keynote speaker, university professor, and leadership and success coach. His book is called The Wisdom of Walt. It's an Amazon number 1 bestseller in multiple categories, including personal success in business. We're going to be talking about a lot of fun, Disney kind of stuff today. How are things, Jeff?\n\nJeff Barnes: Hey, Robert. Things are great. How are you?\n\nRobert Plank: Super fantastic. I feel like I should say it's magical or wonderful or whatever the proper Disney term is, but I have to admit I know almost nothing about Disney despite living in California.\n\nJeff Barnes: We're doing the interview on a Monday, so let's just go with "happy, magical Monday."\n\nRobert Plank: Perfect. Happy, magical Monday. I'm going to start using that one every Monday.\n\nJeff Barnes: Exactly.\n\nRobert Plank: Is there one of those for like every day of the week or am I just stuck with the one day of the week?\n\nJeff Barnes: "Magical Monday" is pretty popular. "Have a terrific Tigger Tuesday" is another one that you'll hear every now and then. I like "wonderful Wednesday," which sort of goes back to the Wonderful World of Disney. Yeah, I mean, if you're really, really deep, you've got one for every single day of the week. I typically stick with "magical Monday" and then trust the rest of the days to take care of themselves.\n\nRobert Plank: Okay. Yeah, they'll all fall line after that.\n\nJeff Barnes: Exactly.\n\nRobert Plank: Cool. It seems like there is this whole crazy, like subculture that's really cool, brands called ... this Walt Disney stuff that you happen to be in the middle of, so can you tell us about that and about yourself and all that good stuff?\n\nJeff Barnes: Sure. 33 million people a year in the United States alone, Robert, go to Walt Disney or Disneyland and, within that pocket of 33 million, there are people who are just fanatics and obsessed and cannot get enough of it. Within Southern California, there is a love and a passion for Disneyland as a local park that beats almost anything I've ever seen to include love for a sports team, love for one's city, town, community, you name it, and part of that is the 61-year history of the park here in Southern California. I think a lot of it has to do with, in Southern California, everybody's from everywhere and there isn't any central place in Southern California, to include downtown Los Angeles, and so, over the years, Disneyland has sort of evolved into the public square for Southern California, and it really is the one place that all of us share together and, sort of like a narrative thread, it becomes the 1 place that sort of holds us all together as well.\n\nRobert Plank: What's pretty crazy about all this Disney stuff, because it's seems like there's no dark side to it, there's no one, anyone like saying anything bad about Disney the same way that like a sports team or any kind of usual theme park like your Great America or your Magic Mountain or something like that?\n\nJeff Barnes: Disney is not perfect and they certainly have made their mistakes over the years, but, by and large, people are in because they love it and it is something very special and very magical and it really echoes back to I think a connection that starts in childhood. As I have gone around Southern California and really around the country in the past year promoting the wisdom of Walt, I meet people. Their family moved to Southern California in 1956 and all they could think about was, "Wow, we're going to get to go to Disneyland," or you meet someone else and their dad worked on the construction crew th...