Your Customers Are Calling: Net Promoter Score
Do you know what your customers think of your business? Unless you\u2019ve cracked the mind-reading case, the best way to accurately understand the perspective of your customers and how to make them happy is the Net Promoter System. We talked with Steve Beheler of Spokes Etc. on how they\u2019ve used and adapted NPS to receive precise and applicable feedback from their customers.\xa0