Navien\u2019s Dave Hoskyn talks tech support and how to succeed in the field.\xa0
Manufacturers spend time and money to offer tech support for us in the field. Some do it better than others without a doubt. Our guest has been on the other end of the phone and in front of the training classroom\xa0 for many years and has some advice for us all on how to be successful when we need a lifeline. \xa0
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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb
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