11-08-2023 Navigating Through A Continued Heightened Rate Environment With Dan Catinella Of Total Expert And Melissa Wright Of American Pacific Mortgage
Today\u2019s heightened rate environment in the lending space will surely pass soon enough. But as long as it is here, you must know how to navigate through it in order to thrive and survive. Joining David Lykken to share valuable tips about this matter are Dan Catinella of Total Expert and Melissa Wright of American Pacific Mortgage. They discuss the importance of being data-driven in this particular lending climate, focusing more on customer retention and profiles. Dan and Melissa also share how they help originators engage with customers when it comes to repurchasing and refinancing, as well as the approach they take in addressing the low statistics of homeowners with mortgages.