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Take the extra step with each patient to each them on a personal level. Multiple staff members should be trained and cross-trained in customer service and billing. Keeping a positive mental outlook is a challenge. You must be the leader that your patients and staff can trust.\xa0

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Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.

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View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute\xa0

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Other places you can connect with Dr. Rasner:

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On the web here\xa0https://rasnerinstitute.com/

On Facebook here\xa0https://www.facebook.com/RasnerInstitute/\xa0\xa0

and here\xa0https://www.facebook.com/DrRasner\xa0

On Instagram here\xa0https://www.instagram.com/stevenl.rasner/?hl=en\xa0

And on Twitter here\xa0https://twitter.com/RasnerInstitute\xa0

He also runs a Facebook group for dentists who wish to remain independent here\xa0Lionhearted: Clinicians Who Won't Quit.