Episode 132: You Wont Believe What Weve Seen: High Stakes
We\u2019re back with Episode 3 of our \u2018You Won\u2019t Believe What We\u2019ve Seen\u2019 mini-series, in partnership with SQA services, and I\u2019m sure you\u2019re enjoying it just as much as I am.
In last week\u2019s episode \u2018Saving Lives\u2019, we were joined by SQA founder and President Mike McKay, as well as the President & CEO of Civica Rx Martin VanTrieste, to talk about supply chain and the importance of quality in the life sciences industry. We explored the dark world of counterfeit drugs and shadow factories, the impact of COVID-19, drug shortages and ultimately the importance of supply chain in saving lives. Don't forget to check it out if you missed it!
Today, we\u2019re taking on the complex world of technology and Mike McKay is joined by his Father, Chairman of SQA, Jim McKay.
They\u2019re going to be exploring some of the latest technological advances in the industry and explaining how quality is so closely linked to honesty, communication, collaboration and partnership. And how, if you don\u2019t have a focus on quality from the beginning, the impact on today\u2019s technology-driven and dependent society is potentially devastating.
IN THIS EPISODE WE DISCUSS:
[01.03] Introducing Mike McKay.
[02.08] Introducing Jim McKay.
\u201cThe more things change, the more they remain the same \u2013 and that applies to what we\u2019re doing at SQA.\u201d (JMK)
[03.46] SQA\u2019s key partnerships in the technology industry, from Apple to Google.
[04.41] Finding the right experts and building customized teams to meet customer challenges.
[05.56] How SQA bring their expertise to help their customers save time and money on vital audits and inspections.
\u201cOur product is our people.\u201d (MMK)
[10.20] The origins of Intertek, which lead Jim to partner with Mike and found SQA.
[13.50] Mike\u2019s background, his perspective on working with his Dad and pivoting the Intertek approach to find a new path for SQA.
[16.49] The challenge of the \u2018hard sell\u2019 and encouraging customer investment in up-front strategies for quality.
[20.27] Why SQA are constantly striving for quality, and how they work in partnership with their customers to continue to deliver it.
\u201cIt\u2019s a relentless task!\u201d (JMK)
[24.54] How a focus on quality from the outset, alongside choosing the right partners, can reduce future defects and recalls.
\u201cWe got out to one service supplier where the address didn\u2019t even exist!\u201d
[27.46] The rise of cyber audits and the importance of quality in security and data.
[30.56] The importance of partnerships in an ever changing technological world.
RESOURCES AND LINKS MENTIONED:
You can connect with Mike and Jim on LinkedIn, or head over to SQA\u2019s website now to find out more, meet the team and discover how they could help you too.
Check out our other podcasts HERE.