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I\u2019m incredibly excited to bring you a brand new 4-part series, in partnership with SQA Services. SQA Services has over 25 years\u2019 experience and is now widely recognized as a flexible global resource and a proven solution provider for today\u2019s complex supply environments. I\u2019ve gotten to know them over the past few months and their industry knowledge, passion \u2013 and amazing stories \u2013 demanded their own platform.

Inspired by their experiences and anecdotes, I\u2019m proud to introduce the aptly named \u2018You Won\u2019t Believe What We\u2019ve Seen\u2019 mini-series. Over the next 4 episodes, we\u2019ll be bringing you stories that showcase the importance of quality in supply chain and the fascinating places it\u2019s taken SQA.

So, grab a coffee and find a quiet spot to enjoy Episode 1, \u2018Mission Control.\u2019 Featuring SQA founder and President Mike McKay, and industry professional and advisor to SQA Jeff Luckey, this episode takes us into the incredible world of aircraft and aerospace.

IN THIS EPISODE WE DISCUSS:

[01.26] Introducing Mike McKay.
[02.46] Introducing Jeff Luckey.

\u201cI know a thing or two, because I\u2019ve seen a thing or two!\u201d (JL)

[04.28] SQA\u2019s key industry partnerships, from Boeing to NASA.
[08.29] Jeff\u2019s relationship with SQA, their introduction to Boeing and the importance of quality.

\u201cUnless quality is actually built in at the beginning\u2026 you\u2019re likely to have quality issues at the end of the chain.\u201d (JL)

[12.14] The responsibility, pride and pressure that goes hand in hand with being a part of supply chain for space missions.
[15.34] The sheer scale of Aeronautic production, which really puts the importance of quality into perspective.
[18.53] How Mike\u2019s son, who is a pilot, brings a personal angle to quality and safety.
[21.04] How getting to know customers, as well as inspiring and trusting your staff, combines to build a great team.

\u201cI\u2019m like the owner of a sports team: you hire your head coach and then let them go to work!\u201d (MMK)

[23.44] Jeff\u2019s Boeing projection figures and the future of aircraft.
[28.57] How SQA will adapt and support the automation of the future.

\u201cThe only constant is change.\u201d (MMK)

[31.28] SQA\u2019s \u2018Quality Is\u2019 campaign.
[35.52] Our expectation for excellence, and how that demands quality.

RESOURCES AND LINKS MENTIONED:

You can connect with Mike on LinkedIn, or head over to SQA\u2019s website to find out more, meet the team and discover how they could help you too.

Check out our other podcasts HERE