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Bill Catania of OneRail talks about inventory, visibility & shrinkage; empowering customers by normalizing data; & optimizing customer experience.\xa0

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[07.07] An overview of OneRail, what they do, and how they help their customers.

\u201cDon\u2019t ever think of us like a parcel shipping solution! What we\u2019re doing is delivering in localized markets \u2013 think about turning a store into a warehouse, turning a warehouse into a localized delivery zone.\u201d

[07.52] The latest at OneRail, and some of the big challenges they\u2019re focusing on right now.

\u201cThese days, you can\u2019t hear an earnings call from a retailer without hearing about product shrinkage \u2013 and about 65% of that is theft.\u201d

[08.38] Why inventory, visibility, and shrinkage \u2013 particularly related to theft \u2013 is a growing concern for retailers.

\u201cIt was easy when it was single-channel commerce. But now there\u2019s so many different channels, so many different shipping options \u2013 customers have demands they didn\u2019t have before. When product starts to move more, there\u2019s more risk.\u201d

[10.03] The recent survey, conducted by OneRail, dives deeper into the problem of inventory and shrinkage.

\u201cCustomers are counting on that product being at the store. But if it goes missing 500 miles ago, and the retailer doesn\u2019t know it, there\u2019s a mismatch in supply and demand. A lot of money goes into demand planning, and all that work goes out the window when items go missing.\u201d

[13.53] How OneRail utilized their findings to develop OmniPoint Inventory Visibility, a brand-new solution for their customers; and how it tackles inventory and shrinkage challenges.

\u201cWhen you look at what it takes to be competitive in 2024, you have to be operating from data.\u201d

[17.17] The ideal client for OneRail\u2019s OmniPoint Inventory Visibility solution.

[1946] The challenges with data; the importance of empowering customers with the right data; and how OneRail is adding an extra layer that helps systems to connect and normalize data, helping retailers to make the right decisions.

\u201cAn organization could be working with 50 to 100 couriers \u2013 all sending data in different ways, some of them aren\u2019t even sending data! \u2013 and we\u2019re normalizing that data layer, so they can make sense of it and decision on it.\u201d

[22.25] The opportunity to be found in achieving improved inventory visibility and optimizing customer experience.

\u201cOptimization is taking data and making iterative business decisions to reduce cost and improve experience.\u201d

[25.15] Why OneRail is moving up the order stream with delivery management solutions, and how they\u2019re helping customers to improve order decisioning and fulfillment logic.

\u201cIt\u2019s so much more than visibility \u2013 it\u2019s the ability to actually change an outcome.\u201d

[28.02] A big announcement, and the future for OneRail

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