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Stephen Dascoli & Vincent Lacopella talk about cross-border ecommerce - the challenges & opportunities; the importance of technology; and market growth.

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[07.24] Introductions to Stephen and Vincent, and their roles at CargoWise and Alba Wheels Up.

[09.58] The rapid rise in ecommerce, and the factors driving its international growth.

\u201cAs consumers, we want convenience. You can compare prices, it\u2019s cheap\u2026 cross-border ecommerce is going to continue to grow.\u201d

[11.54] The impressive growth rate we can expect in ecommerce, and what that growth means for the industry and the different players within it.

\u201cThe pandemic saw some changes in the way ecommerce was shipped\u2026 with more growth comes more opportunities for forwarders, but also more challenges.\u201d

[15.04] From compliance and regulations to capacity, the big challenges posed by cross-border ecommerce growth and how they\u2019re affecting the B2B supply chain.

\u201cSurging B2C commerce is going to continue to put pressure on small to medium sized forwarders \u2013 the volume that the ecommerce giants ship these days, they\u2019re taking up all the capacity with carriers and making it hard for small-to-mids in the international space.\u201d

[18.50] The growing opportunities for forwarders in cross-border D2C ecommerce fulfillment.

\u201cWe see huge opportunity on the southern border, a lot of companies are looking to put inventory there, and keep it there until it\u2019s sold\u2026 companies that don\u2019t do that, and still pay duty on that D2C, might be at a disadvantage because of the pricing.\u201d

[23.42] Why forwarders are recognizing this time of growth and becoming proactive; and how they\u2019re tackling the challenges, embracing the opportunities, and making the operational changes needed to ensure success.

\u201cThey\u2019re recognizing that if they don\u2019t have the capabilities in the cross-border ecommerce space, they\u2019re going to have to eventually, or they\u2019re going to miss out\u2026 They\u2019re working it out, doing the research, talking to the right people so, once that opportunity comes up, they\u2019ve got the right tools, they\u2019re in the right place, they\u2019ve got the resources \u2013 and they can jump on it.\u201d

[27.14] How technology is helping organizations to realize faster, safer, and more reliable cross\u2011border ecommerce order fulfillment.

\u201cThe competition in the space, with such little margins \u2013 you can\u2019t just throw people at the problem, the overheads of throwing labor at it just isn\u2019t going to work\u2026 organizations must utilize technology to automate their processes.\u201d

[28.51] Alba Wheels Up\u2019s long-standing relationship with CargoWise, and the benefits it brings.

[31.26] How investment in technology has allowed Alba Wheels Up to take advantage of opportunities presented by international ecommerce fulfillment and boost their business intelligence and customer service.

[33.34] Vincent\u2019s advice for how organizations should approach opening themselves up to international ecommerce, and the challenges and opportunities it brings.

\u201cWe\u2019re in this debate in the customs brokerage community about Section 321\u2026 so companies need to figure out how they\u2019re going to operate in the space, how are they going to take advantage of what\u2019s going on? Because I don\u2019t see any big regulatory changes on the horizon that are going to change the trend.\u201d

[36.29] The typical questions and concerns of brands looking to partner with CargoWise, and Stephen\u2019s advice for overcoming volume and data fears.

\u201cDon\u2019t be afraid of the amount of data there is. The majority of that data (if you do it the right way), you can validate it, screen it \u2013 it\u2019s only a small portion of that data that you actually need to action.\u201d

[38.20] The future for cross-border ecommerce, and how we can expect to see the market continue to grow.

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Head over to CargoWise\u2019s website now to find out more, download their free ecommerce eBook, or request a cross-border ecommerce consultation. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook, or you can connect with Stephen or Vincent on LinkedIn.

If you enjoyed this episode and want more, we have lots more amazing CargoWise content for you! Check out 346: Enable and Empower Your Supply Chain, with WiseTech, 367: Going Beyond Visibility \u2013 Unveiling The Invisible, 369: From Chaos To Clarity: Simplifying Global Customs Compliance, 371: Going Beyond Visibility \u2013 From Risk to Resilience: How Technology Is Transforming Global Supply chains, or 373: Going Beyond Visibility \u2013 Culture and Digitization.