314: Breaking Through Business Borders: Broaden Your Reach, with Lean Solutions Group
Today I\u2019m joined by Lean Solutions Group, a super-successful business service provider that\u2019s using its impressive suite of solutions to make scaling simple.
Lean Solutions Group is a nearshore and offshore services provider with a highly scalable and flexible workforce of 7,000 employees with operations at seven satellite offices in Colombia, Guatemala, and the Philippines. Partnering with more than 500 U.S.-based companies, Lean Solutions Group\u2019s expanded service offerings include staffing, technology, marketing, sales, and business process outsourcing services, all in one place.
Today Hunter Bell, Senior Account Executive at Lean Solutions, joins me to chat all about the company and what they do; overcoming recruitment challenges; making scaling simple; the power of \u2018global shoring\u2019; and how to broaden your reach, without borders.
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IN THIS EPISODE WE DISCUSS:\xa0
[07.05] Hunter's journey, how he came to join Lean Solutions and why logistics is in his blood.
\u201cI\u2019ve been familiar with the industry. My Dad was in transportation logistics for 25 years\u2026 so growing up, I was able to see what that industry is all about, and the amount of hours you\u2019ve got to put in\u2026\u201d
[08.18] How Lean Solutions Group was founded, its evolution, and an overview of what they do now.
\u201cWe set up satellite offices for transportation logistics companies. We have everything turnkey down there ready to go, office space and a recruiting team\u2026 we teach them the industry and then build out an infrastructure.\u201d
[10.28] How staffing has changed since the pandemic, the current labor challenges, and the opportunities provided by embracing satellite and remote teams.
\u201cWhen COVID hit, everyone was forced to go remote, which opened people\u2019s eyes to: companies don\u2019t only have to source talent in their cites now\u2026 remote work does work!\u201d
[12.53] A closer look at the process of working with Lean Solutions, from identifying a business\u2019s key needs to working on process efficiencies.
[14.19] The challenges involved in remote working, and how Lean works to solve them.
\u201cCOVID exposed an issue with people\u2019s ability to manage expectations and what you really want your staff doing\u2026 a lot of companies struggled to figure out what those expectations and KPI\u2019s were.\u201d
[16.17] How Lean can help organizations to mitigate the risks involved in remote staffing.
[18.23] Utilizing data to better understand productivity, and how Lean can support in understanding those data insights.
\u201cWhat do you with the data? That\u2019s what a lot of companies don\u2019t know. They have all this data, they\u2019re tracking it, but they don\u2019t know how to leverage it.\u201d
[19.57] The ideal client for Lean Solutions.
[20.32] What onboarding and integration looks like with Lean Solutions.
\u201cWe use a lot of automation, automating your processes is key.\u201d
[21.37] A case study showing how Lean helped a brokerage with their back end so they could focus on achieving fast growth, ultimately supporting that company to grow from $30-40 million a year to close to $1 billion.
[23.19] The future for Lean Solutions.
RESOURCES AND LINKS MENTIONED:\u201cThere are a lot of good people everywhere in this world \u2013 we\u2019re just looking to find them and connect them with our customers!\u201d
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Head over to Lean Solution\u2019s website now to find out more and discover how they could help you too. You can also connect with Lean and keep up to date with the latest over on LinkedIn, Facebook, Twitter, YouTube or Instagram, or you can connect with Hunter on LinkedIn.
This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes:
- 311: Step into the Future of Drayage, with Envase Technologies
- 308: Stabilizing Safety in the Workplace, with Ideal Warehouse Innovations
- 306: Create Long-Standing Opportunities and Reduce Costs, With DM Delivers
- 304: Discover Success at the Intersection of Logistics and Technology, with Flexe
- 299: Modernize Your Ecommerce Supply Chain, with Shipium
- 297: Make Smarter Packing Decisions, with Paccurate
- 296: Take Control of Managing Your Demand Chain, with SEKO
- 294: Optimize Warehouse Productivity, with Locus Robotics
- 289: Achieve Control, Capacity and Care, with Estes Forwarding Worldwide.
Check out our other podcasts HERE.