159: Not Just Nuts and Bolts - Powered by Proximity

Published: Nov. 19, 2020, 1 p.m.

This is the third show in our \u201cNot Just Nuts and Bolts\u201d series, in partnership with Fastenal.

Last week in Episode 2, \u2018Bring Us Your Problems,\u2019 I spoke to Kris Van Dalen and we took a closer look at Fastenal\u2019s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future.

Today in Episode 3, \u2018Powered by Proximity,\u2019 we\u2019re talking with Sam Nafe, Senior VP for National Account Sales Teams at Fastenal, and Jim DeMarco, Category Manager at PGT Innovations. We\u2019ll be talking about their successful partnership and the topic of glocality \u2013 what it means, why it\u2019s so important and exactly how Fastenal deliver it across the world.

IN THIS EPISODE WE DISCUSS:

[01.09] Sam\u2019s career at Fastenal, his current role and why the percentage of Fastenal\u2019s customer-facing staff might surprise you.

[02.22] PGT\u2019s history, and Jim\u2019s current role.

[03.40] What is glocality, and what does it mean for Fastenal and its customers.

\u201cIt allows the team to be creative\u2026 to achieve the objectives of each customer.\u201d

[05.33] Why PGT chose Fastenal as a trusted partner.

\u201cWe take partnership seriously \u2013 we like to grow together.\u201d

[07.30] Fastenal\u2019s lean solutions, and how they helped PGT with their onsite needs.

[10.39] The challenges PGT were seeing which led to their partnership with Fastenal.

[11.55] The benefits that PGT have seen from working with Fastenal.

[13.35] How Fastenal were able to help PGT through the COVID-19 crisis, ensuring their supply chain.

[16.29] Why it was so important to PGT that Fastenal could pivot quickly and continue to meet their needs in testing times.

\u201cFastenal were able to preserve our glove allocation, which was critical.\u201d

[18.29] A closer look at how Fastenal were able to support their customers through the crisis, and continue to supply much-needed PPE.

[20.44] Jim\u2019s take on the future of PGT and Fastenal\u2019s partnership.

[21.34] The future of that partnership from Fastenal\u2019s perspective.

\u201cUltimately, we need to listen, as Jim\u2019s business continues to evolve.\u201d

[23.49] From cost to response time, Jim explains why businesses should choose Fastenal.

[25.07] The future of supply chain and how Fastenal will be innovating along with it.

RESOURCES AND LINKS MENTIONED:

Head over to Fastenal\u2019s website now to find out more and discover how they could help you too.

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