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This is the second show in our \u201cNot Just Nuts and Bolts\u201d series, in partnership with Fastenal.

Last week in Episode 1, \u2018Innovation at Work,\u2019 I spoke to Dan, President and CEO at Fastenal to find out exactly who Fastenal are, what they do and how they\u2019ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts.

Today in Episode 2, \u2018Bring Us Your Problems,\u2019 we\u2019re chatting with Kris Van Dalen and taking a closer look at Fastenal\u2019s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future.

[01.05] Kris\u2019s career at Fastenal, and how the scope of their offering might just surprise you.

[02.47] Fastenal\u2019s comprehensive COVID-19 response \u2013 which became far more than simply delivering PPE.

\u201cThe problem became much more than just the availability of an item.\u201d

[07.37] How the COVID crisis has taught us why it\u2019s so important to have trusted supply chain partners in place before a crisis happens.

\u201cOur evolution is hinged on relationship-building, and the management of those relationships.\u201d

[12.00] What Fastenal\u2019s on-site model looks like and how it changes to meet customer needs.

[17.44] How Fastenal\u2019s local presence and decentralized decision making helped to keep customers afloat during the COVID crisis.

\u201cTheir success is what drives ours.\u201d

[23.19] A closer look at Fastenal\u2019s \u2018last mile\u2019 system and why they do it differently.

[28.55] How we can future-proof our supply chains.

\u201cSupplier integration, tighter partnerships \u2013 those are the key to future-proofing supply chain.\u201d

[31.10] The future of supply chain and how Fastenal is well positioned to help facilitate it.

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Head over to Fastenal\u2019s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.