#26: Australias Favourite Loyalty Programme - flybuys 5 Lessons Learned in 25 Years

Published: March 11, 2020, 6 p.m.

Coalition programmes are notoriously difficult to get right. Managing partners, data and a compelling value proposition are extremely difficult to do \u2013 but the power and potential of these programmes is extra-ordinary \u2013 as proven by flybuys Australia when it recruited a million members in its first week alone!

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Phil Hawkins is Operations Director for flybuys and has spent much of his career supporting its incredible success.

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In this episode of \u201cLet\u2019s Talk Loyalty\u201d Phil talks us through 5 lessons he has learned about loyalty marketing over the last twenty-five years.

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Show Notes:

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Phil Hawkins

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flybuys Australia