Let’s talk about digital identity with Max van de Poll, Product Manager for SplitKey at Cybernetica. In episode 3, Oscar and Max discuss how Estonia is leading the way with an advanced digital government and what other countries can learn from them. Max also educates us on SplitKey – Cybernetica’s authentication and digital signature solution, which provides secure two-factor authentication and legally binding signatures. Find out more here - cyber.ee/products/digital-identity. [Scroll down for transcript] Max is the Product Manager for SplitKey at Cybernetica. Cybernetica is a research and development intensive ICT company, based in Estonia, that develops mission-critical software systems and products, maritime surveillance, and radio communications solutions. cyber.ee. Max’s focus, beyond his product, is in digital identity in the real world, promoting Estonia as one of the best examples of where a long term, national digital identity has enabled massive efficiencies in both the public and private sector, with many lessons ready to be learnt by those that might follow. Prior to joining Cybernetica, Max worked in consulting as a digital transformation project manager in London, working on large scale, business critical programmes. Reach Max on Twitter - @MaxCvdP – or LinkedIn - www.linkedin.com/in/maxvdp. We’ll be continuing this conversation on LinkedIn and Twitter using #LTADI – join us @ubisecure! [Podcast transcript] Let's talk about digital identity. The podcast connecting identity and business. I am your host, Oscar Santolalla. Oscar Santolalla: Hello and thanks for joining. You might have heard of Estonia as one of the most advanced digital societies in the world. And this success has been led by government initiatives. And there was a company that has played a major role in developing and maintaining much of Estonia’s digital government technology over the last 20 years, such as internet voting, the X-Road platform, tax and customs. We’re talking about Cybernetica. And from this company today, we are going to talk with Max van de Poll. Max currently works in Cybernetica in Estonia as a SplitKey Product Lead. SplitKey is their mobile authentication technology for digital identity and signing. Prior to Cybernetica, Max was a Digital Project Management Consultant for large scale digital transformations. Besides his actual role in Cybernetica today, he has a strong focus on digital identity in the real world looking at Estonia from the inside with an outsider’s perspective, and other countries that have successfully implemented high penetration digital identities like its Scandinavian neighbours. Hello, Max. Max van de Poll: Good morning. Oscar: Good morning and it’s great talking with you. Max: It’s fantastic to be on. Thank you very much for inviting me. Oscar: Yeah, it’s going to be pretty fun. And I’m really interested in hearing about Cybernetica. And actually to give more background to people who are not so familiar with how Estonia is today, could you start telling us briefly what are the main achievements of Estonia in e-government? So what citizens can do in Estonia today that in other countries they cannot. Max: Absolutely. Well, Estonia is an incredibly interesting country, much of it coming from the digital government. And like you mentioned there, it’s seen as one of the most advanced digital governments in the world. If you Google “most advanced digital government”, Estonia is what comes up most of the time. And like you explained, Cybernetica has been at the heart of that. But what that means for the individuals, the citizens here, is much better interaction with not only the public sector and the government services they use for tax and for medical and for healthcare and things like that, but also the private sector - how they can interact with the public but also utilise the other government offerings to make the service as a whole much,