LOL 43: Q&A - How Do You Stick to Your Policies?
Whether you love 'em or loathe 'em, you\u2019ve got to have policies. And, you\u2019ve got to stick to them. Without clear policies in place, your clients will just walk all over you.
In this Q&A episode, I answer the simple question, \u201cHow do you stick to your policies?\u201d Don\u2019t worry, I don\u2019t tell you to grow a bigger backbone, stand your ground or fire a bunch of rebellious clients.
Believe it or not, there\u2019s a method behind the madness of policies. And, I\u2019m going to share what that is as well as some great tips to ensure your clients follow your rules!
Find out about:
- Why you need to have clear policies in place
- Understanding the purpose of having policies in your business
- How to respond to clients who are unhappy about your policies
If you\u2019re needing inspiration on what policies you should have in place and how to word them, I\u2019m sharing an example of my policies that you can look at to craft and create your own policies!
Please note that anytime someone agrees to a document and you require them to sign it, it is considered a contract. So, I can\u2019t recommend enough having a lawyer look over your client contracts to ensure they\u2019re enforceable AND legal!
If you\u2019d like to take a look at my policies that I created for the most common issues we as lash biz owners run into, you can do so at thelashpreneur.com/lashbizpolicies.
For more information and to explore other episodes visit:\xa0thelashpreneur.com/43