In this new Coaching Corner episode, I talk with Tori Miller who owns a sugaring business in Las Vegas, NV. In Part 1 of this 2-part series, I take her through what I call domino belief coaching. That\u2019s where we're going to get clarity on why she keeps overbooking herself despite her declining health and exhaustion-and it will start to make sense how it affects how she shows up in other areas of her business and life as well.
Tori says: \u201cI live in Las Vegas, Nevada.\xa0 I am now four years into my company and I do sugaring. I have found your episodes very helpful, especially the ones about what not to do and what to do with policies and clients. I just don't put myself in place with it. I always book days off to either give myself a break or to do office work. But if a client comes in and asks to have an appointment on that off day then I open it- and I just start stacking up more work.\u201d
Why do you set aside time to rest, get stuff done or catch up on your business, only to put that on the back burner as soon as a client comes a-callin? What thoughts go through your head when you agree to take that client at a time that\u2019s convenient for them (but not for you)?\xa0 For Tori and a lot of beauty biz owners, it\u2019s FEAR.\xa0 Fear of getting a negative review, fear of disappointing people, or fear of losing clients.\xa0
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Here\u2019s some highlights from this week\u2019s episode:
[8:05] How to identify childhood trauma that may be affecting how you run your business.
[16:50] Why you should \u2018get your head out of your clients\u2019 wallet\u2019 and stop basing your prices on what you THINK they will pay.
[23:16] Why getting a one star review is not going to derail your business.
[25:46] What to do and how to respond if you DO get a bad review.
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Join us next week as we dive into Part 2 of my interview with Tori where I walk her through my exact process for creating more time to work on her business without losing any money. We also discuss how to make sure that the actions she\u2019s currently taking are actually leading her in the direction of where she wants her business to be in the future.
Happy business building!
Have a good one!