High-Stakes Persuasion: A Conversation with FBI Special Agent Chip Massey and PR Crisis Expert Adele Gambardella
I recently had the pleasure of speaking with the founders of The Convincing Company, Chip Massey and Adele Gambardella. Our conversation covered everything from persuasive tactics anyone can implement to Adele\u2019s and Chip\u2019s start in public relations and hostage negotiation.
While persuasion is something we all encounter in our daily lives, Chip shared insights he learned as an FBI Special Agent investigating the 9/11 terrorist attacks. He revealed skills such as Forensic Listening, a method that involves observing a person\u2019s emotions, talking themes, body positions, and voice.\xa0
Our conversation extended to topics like targeted validation and Adele\u2019s advice on navigating high-stress situations. She also teaches exactly where to start in a negotiation - this may reshape your approach.
Other highlights of our discussion include:\xa0
- How to become an FBI Hostage Negotiator
- Best tactics to achieve results in various business situations
- Learn to read people\u2019s conversations
- How to make people want to more
- The dangers of being too certain
I invite you to listen to the full conversation, where we dive deep into topics only discussed in their book, \u201cConvince Me: High-Stakes Negotiation Tactics to Get Results In Any Business Situation.\u201d
And now I give you Chip Massey and Adele Gambardella.