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Bob Pacanovsky joined "Learning from Smart People" to share his expertise on raising the bar with customer service to create a "Customer Experience." He brought his knowledge, experience, expertise and 3 black tuxedos.

During this interview, Bob shared the following insights:

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• The difference between Customer Service and creating a Customer Experience
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• The importance of understanding first and foremost what business are you in
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• What the Black Tie Experience is all about
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• How to create more Brand Ambassadors for your business
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• How to create a culture of excellence in your organization
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At the end of the interview, Bob made a very generous offer for our listeners. If you would like to get his "25 for 25" article or schedule a "Free 20" consultation phone call, shoot him an email at the address below.

In the meantime, I would encourage you to check out his website and connect with him on social media.

Email Address: bob@bobpacanovsky.com 
\nPhone: 330-352-6084
\nWebsite: http://www.bobpacanovsky.com 
\nTwitter: http://www.twitter.com/BobPacanovsky
\nFacebook: https://www.facebook.com/BobPacanovskyBlackTie/  
\nInstagram: http://instagram.com/black_tie_experience
\nLinkedin: https://www.linkedin.com/in/bob-pacanovsky-/

Thank you for listening to the show. If you are enjoying \u201cLearning from Smart People\u201d I would encourage you to subscribe to the show on your favorite podcast platform.

Follow us on social media:

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• http://www.twitter.com/LFSPPodcast
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• http://www.instagram.com/LFSPPodcast
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• http://www.facebook.com/LFSPPodcast
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You can also use the \u201cContact\u201d page on the "Learning from Smart People" website.