Stop Spending Money on Problem-Solving Training; Focus on psychological safety instead
To read the article and comment, click here or leanblog.org/audio340.
\nThis is an article that I wrote, published on the Quality Digest website.
\nIt begins: "I can\u2019t count how many times during the past 20 years I\u2019ve heard executives complain that their people aren\u2019t enthusiastically participating in their lean program. Leaders lament that while the company has spent a small fortune to put everybody through continuous improvement training, hardly anybody submits ideas. The problem isn\u2019t their employees; it\u2019s a cultural problem and, therefore, a leadership problem."
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