Simple Mixups & How Blaming Workers
When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead of "who?" Blaming individuals doesn't help...\n\nhttp://leanblog.org/audio110\n\n--- \n\nSupport this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support