Improvements to the Covid Vaccination Process -- Small and Large (and Hockey Hubs)
Blog post: https://www.leanblog.org/audio314
\nIn this era of Covid--19 vaccination, I'm still pretty much sidelined and not on site with any clients, although I did get to visit two mass vaccination sites (in addition to the one that vaccinated me).
\nI have tried really hard to be a cheerleader for continuous improvement and, in particular, for sharing continuous improvement ideas through the free VacciNexus platform and through other channels.
\nI believe, of course, in the power of many, many small improvements being driven by front line staff and their managers. That's the focus of my Healthcare Kaizen books. I also realize there's a time and a place for process re-design and for being innovative (thinking of it as step-change improvement.
\nIn this post, I share and discuss improvements large and small.
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