Dr. Don Berwick is "Stunned" By How Few
http://leanblog.org/audio113\n\nThis article, from December, was floating around social media the other day (hat tip to Paul Levy):Don Berwick Offers Health Care 9 Steps to End Era of 'Complex Incentives' and 'Excessive Measurement'\n\nAmong the points that Berwick makes, here is the one most directly related to Deming, Lean, and continuous improvement:\n\n5. Recommit to improvement science: For improvement methods to work, you have to use them, and most of us are not. I'm trying to be polite, but I am stunned by the number of organizations I visit today in which no one has studied [W. Edwards] Deming's work, no one recognizes a process control chart, no one has mastered the power of testing PDSA (plan-do-study-act), Nathaniel's Method or the route to the top. You can see the proof of concept. This is beyond theory now.\n\n--- \n\nSupport this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support