20: Mark Underwood, Managing Director, Staffline Recruitment
Mark Underwood is the MD of Staffline Recruitment, the largest recruiter in the UK with an employee base of 50,000 people. In this interview, we covered just about everything \u2013 from entrepreneurialism, innovation and creativity, to LEAN and process and procedures to psychological safety, communication, resilience and everything in between. Mark\u2019s not just smart, he\u2019s genuine, humble, honest and likeable.