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Episode #031

Old way: Look them in the eye, don't talk when they are talking, and nod your head or go "hmm" once in awhile. It ends up that you might be rated a good listener, but not a GREAT one. We look at what the top 5% of listeners do differently.\xa0 \xa0

• S.T.A.Y. Stop Talking About Yourself
• What Great Listeners Actually Do
• The Lost Art of Listening