Ep 96 : Matt Johnson, PhD on Applying Psychology to Build Enduring Bonds between Brands, Consumers & Markets

Published: Jan. 4, 2023, 10:07 a.m.

Marketers are in the memory business. How are marketers leveraging this by carefully crafted branding experiences to reach our wallets and minds. Could you please elaborate this with examples ? 

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How should brands approach content creation (organic content) and leveraging influencers?

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How should brands co-create with customers ?

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\u2018Our brains don\u2019t construct reality directly, instead they construct a mental model of it? Beliefs are an important input to sculpting it\u2019. Could you elaborate on how brands are belief based mental models? 

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What is the efficacy of Behavioral Economics in marketing  vs bigger economic forces like price OR Is the 'Nudge' Dead ?

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Matt answers the above questions and many more as he takes us on fascinating journey of applying neuropsychology to brand building. Matt Johnson, PhD is a Professor and Research Fellow at  Hult International Business School. Matt Johnson is a speaker, writer, and researcher, specializing in the application of psychology and neuroscience to branding.. He is the author of the top-selling consumer psychology book, Blindsight: The (mostly) hidden ways marketing reshapes our brains (BenBella, 2020), and most recently, Branding That Means Business (Economist Books, Fall 2022).

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Please visit his website https://www.neuroscienceof.com/

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Please follow him on Linkedin https://www.linkedin.com/in/mattjohnsonisme/

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His Latest Book on Amazon https://www.amazon.com/Branding-that-Means-Business-Consumers-ebook/dp/B09K7C8VW3

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Jagged with Jasravee is facilitated by Jasravee Kaur Chandra, Director- Brand Building, Research & Innovation at Master Sun, Consulting Brand of Adiva L Pvt. Ltd. Jasravee has over 20 years experience as a Strategic Brand Builder,Communications Leader and Entrepreneur. 

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Please visit Jasravee at https://jasravee.com/

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Connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/  

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Email Jasravee at jasravee@theadiva.com

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Index of Content

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00:00 Preview & Introduction to Matt Johnson Ph.D

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02:56 Marketers are in the Memory Business 

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08:15 Brand\u2019s Meaning - A House Needs to Become a Home

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11:30 Inviting Consumers for Co-Creation with the Brand

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12:42 Co-Creation by Brand Managers - Content Creation, Leveraging Influencers

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16:54 Spotify Wrapped - Celebration of Consumer\u2019s Eccentricity & Diversity

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19: 27 Flexibility of Co-Creation  - Balance Between Letting Go And Assertiveness by Brand Managers

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22:18 Growing Kitkat in Japan -  'I Wish You All the Best' vs Taking a Break

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26:15  Brains\u2019 Construction of Reality -Objective vs Subjective Reality- Enjoyment of Wine

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30:04 Belief Based Mental Models vs Brand Story - Perceived Soul of the Object - Your Replica for Teddy Bear

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32:51 Significant Object Study -  100X  Rise in Value with A Story

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35:00 Efficacy of Behavioral Economics in Marketing Vs Bigger Economic Forces like Price OR Is Nudge Dead ?

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39:45 Broader Context of Nudges or Predicates to Behaviour On Brand 

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45:04 Behavioral Change vs Cultural/Social Change, Nudge or Influences

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47:02 Rapid Fire - Personally Speaking with Matt Johnson

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52:29 Connecting with Matt Johnson

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Follow Jagged with Jasravee on Social Media

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Campsite One Link : https://campsite.bio/jaggedwithjasravee

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#brandmanagement #consumerscience #neuromarketing #perceptionchange #influencermarketing #contentmarketing #consumerbehaviour #brandmanager #consumerbehaviorpsychology #spotifywrapped #kitkatjapan #significantobjectstudy #marketingexcellence #behaviouralchange #nudge

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