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For Rishi Sarna, MD, Chief Clinical Officer at Backline, communication is central. He points out that communications have lagged behind everything else in medicine, and are holding back progress in patient care and the physician experience. In the video interview below, we sat down with Dr. Sarna and Jackie Rice, VP and CIO at Frederick Health, to discuss these challenges and Frederick Health\u2019s work with the Backline team to address them.\n\nLearn more about Frederick Health: https://www.frederickhealth.org/\nLearn more about Backline: https://backlinehealth.com/\nHealth IT Community: https://www.healthcareittoday.com/