Managing Crises in the Short and Long Term
Eric McNulty, associate director of Harvard\u2019s National Preparedness Leadership Initiative, studies how managers successfully lead their companies through crises such as the Deepwater Horizon oil disaster and the Boston Marathon terror attack. He identifies the common traps that leaders fall into and shares how the best ones excel by thinking longer-term and trusting their teams with operational details. He also finds that companies that put people ahead of the bottom line tend to weather these storms better. McNulty is a coauthor of the book \u201cYou\u2019re It: Crisis, Change, and How to Lead When It Matters Most\u201d and the HBR article \u201cAre You Leading Through Crisis\u2026 Or Managing the Response?\u201d