Leading a Workforce Empowered by New AI Tools
New AI technology enables anyone to become a programmer\xa0\u2014\xa0opening doors to faster analytics and automation but also presenting big challenges. Organizations need policies and strategies\xa0to manage the chaos\xa0created by\xa0what Tom Davenport calls \u201ccitizen developers.\u201d Davenport is a professor of\xa0management and\xa0information technology at Babson College, and he\u2019s been\xa0studying how employees are using new AI tools and how companies\xa0can both encourage and\xa0benefit from\xa0this work.\xa0He suggests\xa0practical ways for team and organizational leaders and IT departments to best oversee these efforts.\xa0Davenport is coauthor of the HBR article \u201cWe\u2019re All Programmers Now\u201d and the book\xa0All-in On AI: How Smart Companies Win Big with Artificial Intelligence.