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Measuring a broad set of standards across the organization seems like a fair way to judge employees\u2019 performance year over year. But Heidi Gardner, distinguished fellow at Harvard Law School, says performance management systems often incentivize employees to scramble to hit their numbers and lose sight of the organizations\u2019 bigger objectives. To boost collaboration and long-term customer value, Gardner shares a four-part scorecard that establishes shared organizational goals while also holding employees accountable for individual results. With Ivan Matviak of Clearwater Analytics, Gardner wrote the HBR article \u201cPerformance Management Shouldn\u2019t Kill Collaboration.\u201d